To achieve our vision of ensuring that every volunteer feels supported, we know that we need better digital tools.
The project to create a new digital experience for managing membership data has commenced. Over 100 volunteers have already agreed to help UKHQ with the design and testing of our new digital tools as they’re developed. Our current adult membership system is large and complex so it’ll take time to make sure we retain current functionality, and develop a new digital experience that make things easier and much more user friendly. The aim is for volunteers to be able to self-serve information, view updates and complete tasks in real time without having to rely on other people, wherever possible. There will also be some exciting new features to make the everyday things easier for volunteers.
There are a set of 8 digital principles being built into the foundations of how the project does things, they are:
We put people at the heart of everything we do
We are bold and open to change
We create digital-first, responsive and accessible services
We use data and insight to drive our decisions
We measure, test and learn
We engage, collaborate and partner
We provide safe and secure services
Our systems are flexible, sustainable and interoperable
Digital Champions
Are you the nominated person that fixes the printer, downloads software or knows your way around technology? We are looking for digital champions to join our transformation team to help our volunteers embrace some of the digital changes we will be making.
If you would like to get involved, email
digital.champions@southlondonscouts.org.uk