The change process (1, 2, 3, 4)
There are many resources available which discuss the theory and implementation of change management. We are very conscious that change can be scary and can affect people in different ways. Our change process will follow our national four steps approach to change management...
1. Understand
It’s important to really understand what needs to change and why it’s needed. We also need to understand how attractive the change is to those who’ll need to adopt it, as well as the barriers people will face, as this helps us to know where support might be needed.
2. Plan
Scouts love a good plan. If we’re hiking up a mountain, we need to map out a route that navigates us around any obstacles on the way. We will map out a change plan and support people to adopt upcoming changes. This’ll help to make it a smoother journey for everyone involved.
3. Deliver
When a change is being rolled out, it’s important that we provide support and provide understanding to reassure people about the areas that might be worrying them. We need to listen to feedback, celebrate successes and respond to concerns.
4. Keep going
We will support people to continue with the changes that have been made. This is where the magic happens, as it’s where we’ll experience the long-term benefits of change.
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